Terms of Service

1. OUR SERVICE

The Service provides an outlet for shared stories about stayings to help travelers in figuring out the right places to stay on the basis of real stay experience.

1.1 Eligibility
This is a contract between you and StayPlus. You must read and agree to these Terms before using the Service. If you do not agree, you may not use the Service. You may use the Service only if you can form a binding contract with StayPlus, and only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations. Any use or access to the Service by anyone under 13 (or the age of majority in your jurisdiction of residence if older) is strictly prohibited and in violation of These Terms. The Service is not available to any Users previously removed from the Service by StayPlus. You may use the Service to make legitimate reservations for you or for another person for whom you are legally authorized to act and you will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto. If you are using the Service on behalf of an entity, you represent and warrant thatyou are authorized to accept these Terms on the entity’s behalf, and that the entity agrees to be responsible to StayPlus if you violate these Terms.

1.2 Limited License
‍Subject to the terms and conditions of these Terms, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Service for your internal, noncommercial use only and as permitted by the features of the Service. StayPlus reserves all rights not expressly granted herein in the Service and the StayPlus Content (as defined below). StayPlus may terminate this license at any time for any reason or no reason.

1.3 User Accounts
‍Your account on the Service (your “User Account”) gives you access to the services and functionality that we may establish and maintain from time to time and in our sole discretion. We may maintain different types of User Accounts for different types of Users. If you open a User Account on behalf of a company, organization, or other entity, then (i) “you” includes you and that entity, and (ii) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to these Terms, and that you agree to these Terms on the entity’s behalf.You may never use another User’s User Account without permission. When creating your User Account, you must provide accurate and complete information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your User Account, and you must keep your mobile device and verification code secure. You must notify StayPlus immediately of any breach of security or unauthorized use of your User Account. StayPlus will not be liable for any losses caused by any unauthorized use of your User Account. You may edit your user profile through your Account Settings page. By providing StayPlus your phone number and/or email address, you agree that we may use the phone number and/or email address to text and/or email you Service-related notices, including transactional messages and any notices required by law, in lieu of communication by postal mail. You may incur additional charges from your wireless provider in connection with these texts. You agree that you are solely responsible for any such charges.

1.4 Changes to the Service
‍We may, without prior notice, change the Service; stop providing the Service or features of the Service, to you or to Users generally; or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms, or for no reason. Upon termination for any reason or no reason, you continue to be bound by these Terms.

1.5 Disputes with Other Users
‍You are solely responsible for your interactions with other Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. StayPlus shall have no liability for your interactions with other Users, or for any User’s action or inaction.

1.6 Service Location
‍Using StayPlus may result in your data being transferred to and stored in facilities in the United States, where the Service is operated. StayPlus makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable United States and local laws and regulations, including but not limited to export and import regulations. You may not use the Service if you are a resident of a country embargoed by the United States, or are a foreign person or entity blocked or denied by the United States government. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in the United States.

2. MOBILE APPLICATION

2.1 Generally
We may make available software to access the Service via a mobile device (the “StayPlus App”). To use the StayPlus App, you must have a mobile device that is compatible with the StayPlus App. StayPlus does not warrant that the StayPlus App will be compatible with your mobile device. You may use mobile data in connection with the StayPlus App and may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charges. StayPlus hereby grants you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the StayPlus App for one User Account on one mobile device owned or leased solely by you, for your internal, noncommercial use only. You may not: (i) modify, disassemble, decompile or reverse engineer the StayPlus App, except to the extent that such restriction is expressly prohibited by law; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the StayPlus App to any third party or use the StayPlus App to provide time sharing or similar services for any third party; (iii) make any copies of the StayPlus App; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the StayPlus App, features that prevent or restrict use or copying of any content accessible through the StayPlus App, or features that enforce limitations on use of the StayPlus App; or (v) delete the copyright and other proprietary rights notices on the StayPlus App. You acknowledge that StayPlus may from time to time issue upgraded versions of the StayPlus App, and may automatically electronically upgrade the version of the StayPlus App that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that the terms and conditions of these Terms will apply to all such upgrades. Any third-party code that may be incorporated in the StayPlus App is covered by the applicable open source or third-party license EULA, if any, authorizing use of such code. The foregoing license grant is not a sale of the StayPlus App or any copy thereof, and StayPlus or its third-party partners or suppliers retain all right, title, and interest in the StayPlus App (and any copy thereof). Any attempt by you to transfer any of the rights, duties or obligations hereunder, except as expressly provided for in these Terms, is void. StayPlus reserves all rights not expressly granted under these Terms. If the StayPlus App is being acquired on behalf of the United States Government, then the following provision applies. The StayPlus App will be deemed to be “commercial computer software” and “commercial computer software documentation,” respectively, pursuant to DFAR Section 227.7202 and FAR Section 12.212, as applicable. Any use, reproduction, release, performance, display or disclosure of the Service and any accompanying documentation by the U.S. Government will be governed solely by these Terms and is prohibited except to the extent expressly permitted by these Terms. The StayPlus App originates in the United States, and is subject to United States export laws and regulations. The StayPlus App may not be exported or re-exported to certain countries or those persons or entities prohibited from receiving exports from the United States. In addition, the StayPlus App may be subject to the import and export laws of other countries. You agree to comply with all United States and foreign laws related to use of the StayPlus App and the Service.

2.2 StayPlus App via the Apple App Store.
The following applies to the StayPlus App you acquire from the Apple App Store (“Apple-Sourced Software”): You acknowledge and agree that these Terms are solely between you and StayPlus, not Apple, Inc. (“Apple”) and that Apple has no responsibility for the Apple-Sourced Software or content thereof. Your use of the Apple-Sourced Software must comply with the App Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Apple-Sourced Software. In the event of any failure of the Apple-Sourced Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Apple-Sourced Software to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Sourced Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms and any law applicable to StayPlus as provider of the software. You acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the Apple-Sourced Software or your possession and/or use of the Apple-Sourced Software, including, but not limited to: (i) product liability claims; (ii) any claim that the Apple-Sourced Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation; and all such claims are governed solely by these Terms and any law applicable to StayPlus as provider of the software. You acknowledge that, in the event of any third-party claim that the Apple-Sourced Software or your possession and use of that Apple-Sourced Software infringes that third party’s intellectual property rights, StayPlus, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms. You and StayPlus acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms as they relate to your license of the Apple-Sourced Software, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms as they relate to your license of the Apple-Sourced Software against you as a third-party beneficiary thereof.

2.3 StayPlus App via the Google Play Store.
The following applies to the StayPlus App you acquire from the Google Play Store (“Google-Sourced Software”): (i) you acknowledge that these Terms are between you and StayPlus only, and not with Google, Inc. (“Google”); (ii) your use of Google-Sourced Software must comply with Google’s then-current Google Play Store Terms of Service; (iii) Google is only a provider of the Google Play Store where you obtained the Google-Sourced Software; (iv) StayPlus, and not Google, is solely responsible for its Google-Sourced Software; (v) Google has no obligation or liability to you with respect to Google-Sourced Software or these Terms; and (vi) you acknowledge and agree that Google is a third-party beneficiary to these Terms as they relate to the Google-Sourced Software.

3. USER-GENERATED CONTENT
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Some areas of the Service allow Users to submit, post, display, provide, or otherwise make available content such as profile information, notes, questions, responses, videos, hashtags, links and content from third-party resources such as YouTube (the YouTube name, the YouTube logo, and other Google trademarks are property of Google LLC), Instagram (the Instagram name, the Instagram logo, and other Instagram trademarks are property of Facebook, Inc.), etc. and other content or information (any such materials a User submits, posts, displays, provides, or otherwise makes available on the Service is referred to as “User Content”). By using the Sevice you acknowledge and agree with YouTube 's Terms of Service available at https://www.youtube.com/t/terms

WE CLAIM NO OWNERSHIP RIGHTS OVER USER CONTENT CREATED BY YOU. THE USER CONTENT YOU CREATE REMAINS YOURS. However, you understand that certain portions of the Service may allow other Users to view, edit, share, and/or otherwise interact with your User Content. By providing or sharing User Content through the Service, you agree to allow others to view, share, and/or interact with your User Content in accordance with your settings and these Terms.

By submitting, posting, displaying, providing, or otherwise making available any User Content on or through the Service, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to StayPlus a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part. The rights you grant in this license are for the limited purpose of operating, providing and improving the Service (such as to allow us to: display your profile picture; transmit and store your videos on our servers; and use your User Content in anonymous form to improve the Application, and otherwise as described in our Privacy Policy). You also hereby grant each User of the Service a non-exclusive license to access your User Content through the Service, and to use, reproduce, distribute, display and perform such User Content as permitted through the functionality of the Service and under these Terms.

You agree not to post User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, obscene, or otherwise objectionable; (vi) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); (vii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or (viii) contains any falsehoods, misrepresentations, or misleading statements.

For the purposes of these Terms, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

In connection with your User Content, you affirm, represent and warrant the following:

• You have the written consent of each and every identifiable natural person in the User Content, if any, to use such person’s name or likeness in the manner contemplated by the Service and these Terms, and each such person has released you from any liability that may arise in relation to such use.

• You have obtained and are solely responsible for obtaining all consents as may be required by law to post any User Content relating to third parties.

• Your User Content and StayPlus’s use thereof as contemplated by these Terms and the Service will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights and privacy rights.

• To the extent that your User Content contains music, you hereby represent that you are the owner of all the copyright rights, including without limitation the performance, mechanical, and sound recordings rights, with respect to each and every musical composition (including lyrics) and sound recording contained in such User Content and have the power to grant the license granted above. You understand that publishing your User Content on the Service is not a substitute for registering it with the U.S. Copyright Office, the Writer’s Guild of America, or any other rights organization.

• StayPlus may exercise the rights to your User Content granted under these Terms without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise.

StayPlus makes no warranties or representation of any kind concerning the accuracy or suitability of the information contained on User Content and assumes no liability for any User Content that you or any other User or third party posts, sends, or otherwise makes available over the Service. You shall be solely responsible for your User Content and the consequences of posting, publishing it, sharing it, or otherwise making it available on the Service, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose, and you agree that StayPlus shall not be liable for any damages you allege to incur as a result of or relating to any User Content. StayPlus reserves the right, but is not obligated, to reject and/or remove any User Content that StayPlus believes, in its sole discretion, violates any of these provisions.

4. OUR PROPRIETARY RIGHTS

Except for your User Content, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content belonging to other Users (the “StayPlus Content”), and all Intellectual Property Rights related thereto, are and will continue to be the exclusive property of StayPlus and its licensors (including other Users who post User Content to the Service). Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any StayPlus Content. Use of the StayPlus Content for any purpose not expressly permitted by these Terms is strictly prohibited.You may choose to, or we may invite you to, submit comments or ideas about the Service, including without limitation about how to improve the Service or our products (“Ideas”). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place StayPlus under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, StayPlus does not waive any rights to use similar or related ideas previously known to StayPlus, or developed by its employees, or obtained from sources other than you.

5. BOOKING POLICIES

5.1 Booking Through the Service.
Via the Application, we provide an online platform through which relevant users of the Service (Guests) can discover, compare, choose and book resort- hotel-, motel-, rooms, villas, vacation homes, apartments, etc. (Accommodation). The rates/fees/prices, availability, policies & conditions and other relevant information which is displayed on our Service (Stay details) provided to us by respective Partners including Booking.com (the Booking.com name, the Booking.com logo, and other Booking.com trademarks are property of Booking.com B.V.) and its distribution partners. Even we use reasonable skills and care in performing our Service, we can not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including obvious and typographical errors), inaccurate or misleading information or non-delivery of information.
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Each provider of Accommodation (Stay Provider) remains responsible at all times for the accuracy, completeness and correctness of the descriptive information including the rates/fees/prices, policies & conditions and availability displayed on our Application.
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By making a booking through the Service (Booking means the reservation, order of Accommodation), you enter into a direct (legally binding) contractual relationship with the Stay Provider in which you make a reservation and/or purchase of service (if applicable). From the point at which you make your Booking, we act solely as an intermediary between you and the Stay Provider. We transmit the relevant details of your Trip Reservation to the relevant Stay Provider(s) and provide you a Booking confirmation at the Application together with a confirmation email for and on behalf of the Stay Provider. StayPlus does not sell, resell, rent any Accommodation.
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When you book an Accommodation using the Service, you are representing that any credit information you supply is true and complete; charges incurred by you will be honored by your credit card company and you will pay the posted price for the Accommodation, even if you are unable to consummate your stay in that Accommodation according to chosen cancellation policy. For any Accommodation upgrades or other incidental charges, you make once you are at the Accommodation you are responsible for paying the Stay Provider directly.

5.2 Supplier Rules and Restrictions.
For some Bookings through the Service additional terms and conditions may apply. You acknowledge that some third-party providers offering certain Accommodations or services may require you to sign their liability waiver prior or upon checkin or the service they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your Booking(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

5.3 Booking Prices.
Stay Providers may carry special restrictions and conditions for the same dates at the same Accommodation, for example non-cancelable and non-refundable rates. Please check the relevant booking conditions and details thoroughly for any such conditions prior to making your Booking to have highly competitive prices. All prices for your Trip are displayed including VAT/sales tax and all other taxes (subject to change of such taxes) and fees, unless stated differently on our Service.
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5.4 Rewards.
For each stayed Booking you become granted a with a Reward in amount of 15% of your Booking cost. Rewards from several Bookings may be accumulated on your StayPlus account until you'll issue a StayPlus Prepaid Mastercard® (Card). Prepaid Mastercard is issued by MetaBank®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated (Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated). No cash access or recurring payments. Can be used where Debit Mastercard is accepted for online, phone/mail orders, or in stores that accept mobile wallet exclude Prohibited Countries listed at https://www.myprepaidcenter.com/prohibited-countries (Cards cannot be shipped/issued to the Prohibited Countries). Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions applied to be accepted upon Card activation.
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5.5 Booking Cancellation.
You may cancel or change your booking, but you may be charged the cancellation or change fee depending on terms of your booking. If your booking is marked “Free Cancellation”, you can cancel up until the time and date provided in your confirmation free of charge. If you cancel after “Free Cancellation” deadline you agree to pay any cancellation or change fees that incur. Some Stay Providers do not permit changes to or cancellations of reservations after they are made. To request cancellation of your Booking you may use a dedicated section of the Application. To make a changes of your Booking you may use a link provided at email with Booking Confirmation. In the event you do not show for the first night of your Booking and plan to check-in for subsequent nights in your reservation, you must notify Stay Provider no later than the date of the first night of the reservation to prevent cancellation of your reservation.

6. TECHNICAL RESTRICTIONS

You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated “scraping”; (ii) using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Service in a manner that sends more request messages to the servers used by StayPlus than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that StayPlus grants the operators of public search engines revocable permission to use spiders to copy publicly available materials from https://stayplus.com/ for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms, or other software agents through the Service; (vii) collecting or harvesting any personally identifiable information, including account names, from the Service; (viii) using the Service for any commercial solicitation purposes; (ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (x) interfering with the proper working of the Service; (xi) accessing any content on the Service through any technology or means other than those provided or authorized by the Service; or (xii) bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein.

If your Booking or account shows signs of fraud, abuse or suspicious activity, StayPlus may cancel any travel or service reservations associated with your name, email address or account, and close any associated StayPlus accounts. If you have conducted any fraudulent activity, StayPlus reserves the right to take any necessary legal action and you may be liable for monetary losses to StayPlus , including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact StayPlus Customer Service.

7. PRIVACY

For purposes of these Terms, “Personal Information” means information that is linked or reasonably linkable to a specific consumer, end-user or other individual, or as may be otherwise defined under applicable privacy and security laws.

We care about the privacy of our Users. You understand that by using the Service you agree to the collection, use and disclosure of your Personal Information and aggregate and/or anonymized data as set forth in our Privacy Policy, and to have your Personal Information transferred to and processed in the United States.

We may use your information for any purpose, as long as it is in a form that does not personally identify you, such as anonymized or aggregated data, to improve our products and/or services, or to provide other services or technologies to you. This, and any other information collected from you through your use of the Service, will be used in accordance with and governed by our Privacy Policy.

StayPlus does not knowingly collect through the Service, any Personal Information from children under the age of 13. In the event that we learn that we have inadvertently collected Personal Information from a child under the age of 13, we will delete that information as quickly as possible. In the European Union, StayPlus requires the authorization of a parent or guardian where it is processing the Personal Information of a child aged between 13 and 16 years old. Please contact us at support@stayplus.com for a copy of a consent form that can be used to provide this authorization.

8. SECURITY

StayPlus cares about the integrity and security of your Personal Information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your Personal Information for improper purposes. You acknowledge that you provide your Personal Information at your own risk. Please visit our Privacy Policy to learn about our practices.

9. DMCA NOTICE
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Since we respect artist and content owner rights, it is StayPlus's policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 (“DMCA”).

9.1 Copyright Infringement Notification.

‍If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please notify StayPlus's copyright agent as set forth in the DMCA. For your complaint to be valid under the DMCA, you must provide the following information in writing:

1. An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
2. Identification of the copyrighted work that you claim has been infringed;
3. Identification of the material that is claimed to be infringing and where it is located on the Service;
4. Information reasonably sufficient to permit StayPlus to contact you, such as your address, telephone number, and, e-mail address;
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
6. A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.

The above information must be submitted to the following DMCA Agent:
Attn: DMCA Notice
MashApp, Inc.

Address: MashApp, Inc.
2021 Fillmore St Ste.11
San Francisco, CA 94105

Tel.: +1650-469-5194
Fax: +1415-301-2398
Email: support@stayplus.com

UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY AND CIVIL PENALTIES, INCLUDING MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS’ FEES.

Please note that this procedure is exclusively for notifying StayPlus and its affiliates that your copyrighted material has been infringed. The preceding requirements are intended to comply with StayPlus’s rights and obligations under the DMCA, including 17 U.S.C. §512(c), but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws.

In accordance with the DMCA and other applicable law, StayPlus has adopted a policy of terminating, in appropriate circumstances, Users who are deemed to be repeat infringers. StayPlus may also at its sole discretion limit access to the Service and/or terminate the User Accounts of any Users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

9.2 Copyright Infringement Counter-Notification.

‍If you believe that your User Content removed in error, you may provide us with a counter-notification. It must include the following:

1. Your contact information, including your full legal name (not that of a company), an email address, a physical address, and a phone number.

2. Identification of your User Content that has been removed or disabled.

3. And the following statement: "I swear, under penalty of perjury, that I have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled."

4. The physical or electronic signature of the copyright owner or an authorized representative of the copyright owner. To satisfy this requirement, you may type your full legal name (not that of a company) at the bottom of your electronic counter-notification.

The above information must be submitted:
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• By Mail: DMCA Notice, MashApp Inc. 2021 Fillmore St Ste.11 San Francisco, CA 94105

• By Email: support@stayplus.com

Please note that we will forward the entire counter notice to the copyright claimant, including any personal information you provide, and the counter notice may be made public. The claimant may use this information to file a lawsuit against you.The decision to re-post any User Content is at StayPlus’s sole discretion.

10. THIRD-PARTY LINKS AND INFORMATION

The Service may contain links to third-party materials that are not owned or controlled by StayPlus. StayPlus does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service from the Service or share your User Content on or through any third-party website or service, you do so at your own risk, and you understand that these Terms and StayPlus’s Privacy Policy do not apply to your use of such sites. You expressly relieve StayPlus from any and all liability arising from your use of any third-party website, service, or content, including without limitation User Content submitted by other Users. Additionally, your dealings with or participation in promotions of advertisers found on the Service, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that StayPlus shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

11. RELEASE AND INDEMNITY
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You hereby agree to release StayPlus from all damages (whether direct, indirect, incidental, consequential or otherwise), losses, liabilities, costs and expenses of every kind and nature, known and unknown, arising out of a dispute between you and a third party (including other Users) in connection with the Service. In addition, you waive any applicable law or statute, which says, in substance: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE RELEASED PARTY."

You agree to defend, indemnify and hold harmless StayPlus and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from: (i) your use of and access to the Service, including any data or content transmitted or received by you; (ii) your violation of any term of these Terms, including without limitation your breach of any of the representations and warranties above; (iii) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights; (iv) your violation of any applicable law, rule or regulation; (v) User Content or any content that is submitted via your User Account including without limitation misleading, false, or inaccurate information; (vi) your willful misconduct; or (vii) any other party’s access and use of the Service with your unique username, password or other appropriate security code.

12. NO WARRANTY
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The Service is provided on an “as is” and “as available” basis. Use of the Service is at your own risk. To the maximum extent permitted by applicable law, the Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from StayPlus or through the Service will create any warranty not expressly stated herein. Without limiting the foregoing, StayPlus, its subsidiaries, its affiliates, and its licensors do not warrant that the content is accurate, reliable or correct; that the Service will meet your requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the Service.

Further, StayPlus does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and StayPlus will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.

Federal law, some states, provinces and other jurisdictions do not allow the exclusion and limitations of certain implied warranties, so the above exclusions may not apply to you. These Terms give you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers and exclusions under these Terms will not apply to the extent prohibited by applicable law.

13. LIMITATION OF LIABILITY
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To the maximum extent permitted by applicable law, in no event shall StayPlus, its affiliates, agents, directors, employees, suppliers or licensors be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service. Under no circumstances will StayPlus be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or your User Account or the information contained therein.

To the maximum extent permitted by applicable law, StayPlus assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of the Service; (iii) any unauthorized access to or use of our secure servers and/or any and all Personal Information stored therein; (iv) any interruption or cessation of transmission to or from the Service; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party; (vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or (vii) User Content or the defamatory, offensive, or illegal conduct of any third party. In no event shall StayPlus, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount you paid to StayPlus hereunder (if any) or $100.00, whichever is greater.
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This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and even if StayPlus has been advised of the possibility of such damage.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. These Terms give you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers, exclusions, and limitations of liability under these Terms will not apply to the extent prohibited by applicable law.

14. GOVERNING LAW, ARBITRATION, AND CLASS ACTION/JURY TRIAL WAIVER
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14.1 Governing Law.
You agree that: (i) the Service shall be deemed solely based in California; and (ii) the Service shall be deemed a passive one that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than California. These Terms shall be governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles. The parties acknowledge that these Terms evidence a transaction involving interstate commerce. Notwithstanding the preceding sentences with respect to the substantive law, any arbitration conducted pursuant to the terms of these Terms shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of the federal and state courts located in Santa Clara County, California for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that Santa Clara County, California is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable.

14.2 Arbitration.
READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM STAYPLUS. For any dispute with StayPlus, you agree to first contact us at support@stayplus.com and attempt to resolve the dispute with us informally. In the unlikely event that StayPlus has not been able to resolve a dispute it has with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to these Terms, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration by JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitration will be conducted in Santa Clara County, California, unless you and StayPlus agree otherwise. If you are using the Service for commercial purposes, each party will be responsible for paying any JAMS filing, administrative and arbitrator fees in accordance with JAMS rules, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses. If you are an individual using the Service for non-commercial purposes: (i) JAMS may require you to pay a fee for the initiation of your case, unless you apply for and successfully obtain a fee waiver from JAMS; (ii) the award rendered by the arbitrator may include your costs of arbitration, your reasonable attorneys’ fees, and your reasonable costs for expert and other witnesses; and (iii) you may sue in a small claims court of competent jurisdiction without first engaging in arbitration, but this does not absolve you of your commitment to engage in the informal dispute resolution process. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this section shall be deemed as preventing StayPlus from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, Intellectual Property Rights or other proprietary rights.

14.3 Class Action/Jury Trial Waiver.
WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE SERVICE FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND STAYPLUS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.

15. GENERAL
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15.1 Assignment.
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by StayPlus without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

15.2 Notification Procedures and Changes to the Terms.
StayPlus may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by StayPlus in our sole discretion. StayPlus reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in these Terms. StayPlus is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the phone number and/or email address you provide us. StayPlus may, in its sole discretion, modify or update these Terms from time to time, and so you should review this page periodically. When we change the Terms in a material manner, we will update the ‘last modified’ date at the top of this page and notify you that material changes have been made to the Terms. Your continued use of the Service after any such change constitutes your acceptance of the new Terms of Service. If you do not agree to any of these terms or any future Terms of Service, do not use or access (or continue to access) the Service.

15.3 Entire Agreement/Severability.
These Terms, together with any amendments and any additional agreements you may enter into with StayPlus in connection with the Service, shall constitute the entire agreement between you and StayPlus concerning the Service. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect, except that in the event of unenforceability of the universal Class Action/Jury Trial Waiver, the entire arbitration agreement shall be unenforceable.

15.4 No Waiver.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and StayPlus’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

15.5 Contact.
Please contact us at support@stayplus.com with any questions regarding these Terms.

15.6 California Residents.
The provider of services is set forth herein. If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

StayPlus Terms of Service